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  3. Returns FAQs

Returns FAQs

  • How do I return an item from the UK?
  • How do I return items from Channel Islands, Isle of Man, or Isle of Wight?
  • How long do I have to return an item?
  • Can I exchange an item?
  • Can I return multiple orders at the same time?
  • Do you do free returns?
  • Why isn't there a returns label in my parcel?
  • How do I use InPost for my return?
  • How long will my InPost return take?
  • Where do I find my nearest InPost Locker or Shop?
  • I haven't got an Evri store nearby.
  • How long will it take for my refund?
  • Are there any items I can't return?
  • What if the item doesn't fit?
  • What if the item is faulty?
  • Have you received my return?
  • What happens if my return goes missing?
  • What is the MandM returns address?
  • How do I contact MandM?
  • How do I return an item purchased using Paypal Pay in 3?
  • How do I return an item purchased using Klarna?
  • How do I return an item purchased using Clearpay?
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