We're really sorry to hear you have a faulty item. But don’t worry, we’ll get this sorted!

Please get in touch with us within 48 hours through our Contact Us page. You'll need to provide your order number, name and code of the faulty items, along with a short description of what's wrong with it.

Once we receive the faulty item back, we'll promptly issue a full refund for the item and cover the cost of any postage. 😊