We've made returns even simpler! We no longer send a printed returns label with your order. Instead, you can easily generate and download one yourself for it to be printed in store or sent in a locker.
Here's how:
- Visit our returns portal: Head over to https://mandmdirect.returns.international.
- Enter your order details: Follow the straightforward steps to initiate your return.
- Download your label: If you've already purchased a label, you can download it directly from the portal. If not purchased, you can buy one at this point as well!
Important Information
Please allow 14 days for your parcel to reach us. Also, remember to keep your proof of postage (your receipt) until your return is complete. This helps if there are any queries along the way.